Thankful for a Lifetime of Excellent Care

Thankful for a Lifetime of Excellent Care

“As a patient, I continue to be impressed with the high-quality, compassionate care delivered at Guthrie. As a board member, I am impressed that we are on the cutting edge as a health care system.” – Sarah Ransom

Sarah Ransom’s relationship with Guthrie goes back a long way – to the very beginning, in fact. She was born at Guthrie Robert Packer Hospital. After being raised in Troy, she moved away from the area, but friends, family, and a tight-knit community eventually drew her back to the place where she grew up.

A self-described “fan of Guthrie” all her life, Sarah first worked at Guthrie as manager for Med Supply Depot and then as community health improvement coordinator before retiring. She also met her husband at Guthrie, longtime chairman of the board of trustees Bill Ransom. When he passed away in 2014 after battling cancer, she was given the opportunity to continue his legacy and serve on the Guthrie Robert Packer Hospital board herself.

Sarah’s experiences as a Guthrie employee, as well as a caretaker for her husband and a patient herself, have given her a unique perspective, and made her a passionate supporter of Guthrie’s mission to improve the health and well-being of our community though clinical excellence, compassion, and patient-centered care. She is a member of the quality committee, which seeks to improve processes and patient experiences at every touchpoint.

“It was as my husband’s caretaker that I really became acquainted with and gained an appreciation for many of the inpatient and outpatient departments and staff at Guthrie,” says Sarah. “Serving on the board is a way for me to give back to an organization that has done so much for me and my family.” 

Health Care With Heart

For many years, Sarah has appreciated the care and wellness advice provided by Debra Ryan, MD, her internist and primary care provider. Then, 10 years ago, she experienced signs that something was wrong with her heart. Her aortic valve needed to be replaced, and the procedure was performed at Guthrie Robert Packer Hospital by Felice Reitknecht, MD. More recently, she was diagnosed with atrial fibrillation, which was brought under control with a pacemaker, implanted by Pramod Deshmukh, MD. And this year, she had a new battery of tests administered by Maninder Singh, MD, to see if it was time to replace her aortic valve again.

“I have been so impressed by the cardiac team’s communication and coordination. They’re very accessible by phone and by eGuthrie to answer any questions I have,” says Sarah. “They always listen to my concerns and never trivialize them. They involve me in my care and help me understand every aspect, so it doesn’t become overwhelming.”

She has taken comfort in the treatment provided by her entire team. “The nursing care I’ve received as an inpatient, as well as every encounter with echocardiogram and EKG techs and other staff, has been outstanding. Everyone is supportive, helpful, and kind,” she says. “I’m especially thankful for Mary Romanyshyn, the nurse practitioner who has guided me through it all.”

Knowing that Guthrie is nationally recognized for excellence and offers state-of-the-art procedures has also been reassuring for Sarah. Guthrie has been named one of the 50 Top Cardiovascular Hospitals by Truven Health Analytics 10 times.

“I’m so thankful to live in a community with nationally recognized cardiac care and wonderful health care overall,” says Sarah. “What else could I ask for?”