Expanded Emergency Department

An Immediate and Critical Need

Our Level II Trauma Center at Robert Packer Hospital in Sayre, PA serves an enormous geographic area, covering about 10,000 square miles and eleven counties in north central Pennsylvania and south central New York. Built to treat 28,000 visits per year, our projected Emergency Department (ED) volume in 2017 will approach 37,000; a 32 percent increase over capacity.

The ED is the “front door” to the hospital; 48 percent of all inpatient admissions come through the Emergency Department.

The Emergency Department serves as the major medical command facility for the region; most EMS communications are coordinated through the ED, and a medical helicopter is based at our facility.

Based on historic and projected use, the project calls for a near-doubling of the space, to 26,000 square feet.

Key Benefits of the Expanded ED

Treatment rooms in the new ED will each measure about 160 square feet; 33 percent larger than today’s rooms. This larger room size will enable the entire caregiver team to meet with each patient at the same time.

The new ED will consist of individual patient rooms equipped with walls and sliding doors allowing private conversations between caregivers, family members, and the patient.

Improved patient flow will eliminate traditional patient bottlenecks resulting in the expedited progression of each patient through the evaluation and treatment process. The new ED’s goal: no patients sitting in the waiting area. This will eliminate the now-common occurrence of patients sitting in an ED waiting area alongside sicker patients.

Streamlined processes and new technology will allow each patient the convenience of sharing his/her medical history and current situation just once; there will be no need to repeat personal information with each caregiver. This will reduce errors and improve satisfaction.